1. Our commitment to accessibility
Edition Sept ("Edition Sept", "we", "us" or "our") operates the online store at editionsept.com (the "Store"), a women's fashion retailer. We want everyone to be able to browse, shop and contact us, including people who use assistive technology. We are committed to making the Store accessible and to improving it over time. The business responsible for the Store is Fashionape, trading as Edition Sept, registered in the Netherlands under Dutch Chamber of Commerce number 90123883, with its registered address at Hazelaarweg 27, 7556DN Hengelo, the Netherlands.
2. The standard we work towards
We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.1 at Level AA, which is the recognised international standard for digital accessibility. Our approach also reflects our responsibilities under the Disability Discrimination Act 1992 (Cth). We treat accessibility as ongoing work rather than a fixed end point, and we review the Store as it changes.
3. What we do to make the Store accessible
We take reasonable steps to design and build the Store with accessibility in mind. This includes using clear and consistent layouts, structuring pages with meaningful headings, providing text alternatives for meaningful images, supporting keyboard navigation, aiming for sufficient colour contrast, and labelling forms and controls so they can be understood by assistive technology.
4. Accessibility features of the Store
The Store is designed so that you can navigate using a keyboard, move through content in a logical order, and use the menus, filters, product pages and checkout with assistive technology. We aim to keep text resizable and content readable when the page is zoomed, and to make interactive elements clear and easy to operate.
5. Known limitations
Some content on the Store, including content provided by third parties such as embedded media, payment elements, reviews and social features, may not always fully meet WCAG 2.1 Level AA, because we do not control how those third parties build their tools. Where we become aware of a barrier, we work to fix it or to offer an accessible alternative. If you come across a part of the Store that is difficult to use, please tell us using the details in section 7.
6. Compatibility and assistive technology
The Store is intended to work with current versions of widely used browsers and with common assistive technologies, including screen readers and screen magnification. Accessibility can depend on the combination of device, browser and assistive technology you use, and on keeping that software up to date.
7. Getting help and requesting information in another format
If you have difficulty using any part of the Store, or you would like information about a product or your order in a different format, please contact us and we will do our best to help and to provide the information in a way that works for you, at no extra cost.
- Email: customercare@editionsept.com
8. Giving us feedback and how we respond
We welcome your feedback on the accessibility of the Store. When you contact us about an accessibility issue, please describe the problem, the page or feature involved, and the device, browser and assistive technology you were using, so we can look into it. We aim to acknowledge accessibility feedback within a reasonable period, usually within a few business days, and to keep you informed as we work on it.
9. Ongoing improvement and review
We review the accessibility of the Store as we add features and content, and we aim to address barriers as we find them or as they are reported to us. This statement will be updated to reflect material changes, and the date at the top shows when it was last reviewed.
10. Making a complaint
If you are not satisfied with how we have responded to an accessibility concern, you can make a complaint to the Australian Human Rights Commission:
- Website: humanrights.gov.au
- Complaint information line: 1300 656 419
11. Privacy
If you contact us about accessibility, we will handle any personal information you provide in accordance with our Privacy Policy. Please read it to understand what we collect and how we use it.
12. How to contact us
For any question about this statement or about accessibility on the Store, please contact us at customercare@editionsept.com. This statement should be read together with our Terms of Use and Privacy Policy.
1. Our commitment to accessibility
Edition Sept ("Edition Sept", "we", "us" or "our") operates the online store at editionsept.com (the "Store"), a women's fashion retailer. We want everyone to be able to browse, shop and contact us, including people who use assistive technology. We are committed to making the Store accessible and to improving it over time. The business responsible for the Store is Fashionape, trading as Edition Sept, registered in the Netherlands under Dutch Chamber of Commerce number 90123883, with its registered address at Hazelaarweg 27, 7556DN Hengelo, the Netherlands.
2. The standard we work towards
We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.1 at Level AA, which is the recognised international standard for digital accessibility. Our approach also reflects the principle, supported by the Human Rights Act 1993, that people should not be treated less favourably because of disability. We treat accessibility as ongoing work rather than a fixed end point, and we review the Store as it changes.
3. What we do to make the Store accessible
We take reasonable steps to design and build the Store with accessibility in mind. This includes using clear and consistent layouts, structuring pages with meaningful headings, providing text alternatives for meaningful images, supporting keyboard navigation, aiming for sufficient colour contrast, and labelling forms and controls so they can be understood by assistive technology.
4. Accessibility features of the Store
The Store is designed so that you can navigate using a keyboard, move through content in a logical order, and use the menus, filters, product pages and checkout with assistive technology. We aim to keep text resizable and content readable when the page is zoomed, and to make interactive elements clear and easy to operate.
5. Known limitations
Some content on the Store, including content provided by third parties such as embedded media, payment elements, reviews and social features, may not always fully meet WCAG 2.1 Level AA, because we do not control how those third parties build their tools. Where we become aware of a barrier, we work to fix it or to offer an accessible alternative. If you come across a part of the Store that is difficult to use, please tell us using the details in section 7.
6. Compatibility and assistive technology
The Store is intended to work with current versions of widely used browsers and with common assistive technologies, including screen readers and screen magnification. Accessibility can depend on the combination of device, browser and assistive technology you use, and on keeping that software up to date.
7. Getting help and requesting information in another format
If you have difficulty using any part of the Store, or you would like information about a product or your order in a different format, please contact us and we will do our best to help and to provide the information in a way that works for you, at no extra cost.
- Email: customercare@editionsept.com
8. Giving us feedback and how we respond
We welcome your feedback on the accessibility of the Store. When you contact us about an accessibility issue, please describe the problem, the page or feature involved, and the device, browser and assistive technology you were using, so we can look into it. We aim to acknowledge accessibility feedback within a reasonable period, usually within a few business days, and to keep you informed as we work on it.
9. Ongoing improvement and review
We review the accessibility of the Store as we add features and content, and we aim to address barriers as we find them or as they are reported to us. This statement will be updated to reflect material changes, and the date at the top shows when it was last reviewed.
10. Making a complaint
If you are not satisfied with how we have responded to an accessibility concern, you can contact the Human Rights Commission:
- Website: hrc.co.nz
- InfoLine: 0800 496 877
11. Privacy
If you contact us about accessibility, we will handle any personal information you provide in accordance with our Privacy Policy. Please read it to understand what we collect and how we use it under the Privacy Act 2020.
12. How to contact us
For any question about this statement or about accessibility on the Store, please contact us at customercare@editionsept.com. This statement should be read together with our Terms of Use and Privacy Policy.